Shipping and Returns

Please note: shipping and handling charges are not refundable

  • merchandise must be returned within 10 days
  • if returned after 10 days, but within 30 days, a merchandise credit will be issued for use on biancamilov.com
  • merchandise must not be worn or altered
  • merchandise must have all tags attached
  • merchandise that is custom ordered is final sale
  • final sale items may not be returned

*If you wish to return your item please email bianca@biancamilov.com for a complimentary return label.

Refunds & Processing Time:

If your package is postmarked within the 10-day timeline specified above, your refund will be processed in the original form of payment within 7 business days. If it is postmarked after the 10-day timeline specified above you will be issued a merchandise credit. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Bianca Milov Jewelry.

Please send all returns to:

Bianca Milov Jewelry
2170 NE 120th Street
Miami, FL 33181